RETURN POLICY
At Terra Bless, we prioritize your satisfaction and aim to deliver a delightful shopping experience. If order delivered to you is damaged, please reach out to us within 72 hours of delivery by emailing us at contact-us@terrabless.com or WhatsApp us on +91 83686 32397 with attached images and order number.
We’re committed to promptly addressing these concerns by providing a free replacement for the damaged product. It’s important to note that our return and exchange policy applies exclusively to items directly sold by Terra Bless.
While our unique product selection typically doesn’t entertain returns or exchanges, we’re dedicated to addressing any issues you may encounter for your satisfaction. Returns and exchanges are subject to our discretion and evaluation, and it’s essential that returned/exchanged items retain their original labels and the product should be in unused/unaltered condition. Return all original product packaging or any items used to wrap and protect the product.
If you’re awaiting a refund, start by rechecking your bank account. Following that, it might be beneficial to get in touch with your credit/debit card company as refunds can take some time before being officially processed. Additionally, reaching out to your bank is advisable, considering there’s usually a processing period before refunds are reflected. If you have completed these steps and are yet to receive your refund, please don’t hesitate to contact us at contact-us@terrabless.com.
For further assistance or details about our policies, please don’t hesitate to reach out to us at contact-us@terrabless.com.