Privacy Policy

This privacy notice for Terra Bless (‘we’, ‘us’, or ‘our’), describes how and why we might collect, store, use, and/or share (‘process’) your information when you use our services (‘Services’), such as when you: Visit our website at https://www.terrabless.com, or any website of ours that links to this privacy notice

Reading this privacy notice will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please contact us at contact-us@terrabless.com.

What information do we collect?
How do we process your information?
When and with whom do we share your personal information?
How do we handle your social logins?
How long do we keep your information?
How do we keep your information safe?
What are your privacy rights?
Controls for Do-Not-Track features
Do we make updates to this notice?
How can you review, update, or delete the data we collect from you?
How can you contact us about this notice?

WHAT INFORMATION DO WE COLLECT?

We collect personal information that you voluntarily provide to us when you register on the Services, express an interest in obtaining information about us or our products and Services, when you participate in activities on the Services, or otherwise when you contact us.

The personal information that we collect depends on the context of your interactions with us and the Services, the choices you make, and the products and features you use. The personal information we collect may include the following:

Names
Phone numbers
Email addresses
Mailing addresses
Usernames
Passwords
Contact preferences
Contact or authentication data
Billing addresses
Payment Data: We may collect data necessary to process your payment if you make purchases, such as your payment instrument number, and the security code associated with your payment instrument.
Social Media Login Data: We may provide you with the option to register with us using your existing social media account details, like your Facebook, Twitter, or other social media account. If you choose to register in this way, we will collect the information described in the section called ‘HOW DO WE HANDLE YOUR SOCIAL LOGINS?’ below.

All personal information that you provide to us must be true, complete, and accurate, and you must update any changes to such personal information.

Information automatically collected: We automatically collect certain information when you visit, use, or navigate the Services. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Services, and other technical information. This information is primarily needed to maintain the security and operation of our Services, and for our internal analytics and reporting purposes.

The information we collect includes:

Log and Usage Data: Log and Usage Data are service-related information collected by servers during user interaction. It includes IP address, device information, browser settings, activity data, device event information, and hardware settings. This data helps monitor user interactions and improves service quality.
Device Data: Device data, including IP address, device identification numbers, location, browser type, hardware model, Internet service provider, operating system, and system configuration information, is collected for accessing Services.
Location Data: Location data, including precise or imprecise information about your device’s location, is collected through GPS and other technologies. Users can opt out of this collection by refusing access or disabling their location settings, but this may limit certain aspects of the Services.

HOW DO WE PROCESS YOUR INFORMATION?

We process your personal information for a variety of reasons, depending on how you interact with our Services, including:

To facilitate account creation and authentication and otherwise manage user accounts: We may process your information so you can create and log in to your account, as well as keep your account in working order.
To deliver and facilitate delivery of services to the user: We may process your information to provide you with the requested service.
To respond to user inquiries/offer support to users: We may process your information to respond to your inquiries and solve any potential issues you might have with the requested service.
To send administrative information to you: We may process your information to send you details about our products and services, changes to our terms and policies, and other similar information.
To fulfil and manage your orders: We may process your information to fulfil and manage your orders, payments, returns, and exchanges made through the Services.
To request feedback: We may process your information when necessary to request feedback and to contact you about your use of our Services.
To send you marketing and promotional communications: We may process the personal information you send to us for our marketing purposes, if this is in accordance with your marketing preferences. You can opt out of our marketing emails at any time.
To post testimonials: We post testimonials on our Services that may contain personal information.
To protect our Services: We may process your information as part of our efforts to keep our Services safe and secure, including fraud monitoring and prevention.
To evaluate and improve our Services, products, marketing, and your experience: We may process your information when we believe it is necessary to identify usage trends, determine the effectiveness of our promotional campaigns, and to evaluate and improve our Services, products, marketing, and your experience.
To identify usage trends. We may process information about how you use our Services to better understand how they are being used so we can improve them.
To comply with our legal obligations: We may process your information to comply with our legal obligations, respond to legal requests, and exercise, establish, or defend our legal rights.

WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?

Vendors, Consultants, and Other Third-Party Service Providers. We may share your data with third-party vendors, service providers, contractors, or agents (‘third parties’) who perform services for us or on our behalf and require access to such information to do that work. We have contracts in place with our third parties, which are designed to help safeguard your personal information. This means that they cannot do anything with your personal information unless we have instructed them to do it. They will also not share your personal information with any organisation apart from us. They also commit to protect the data they hold on our behalf and to retain it for the period we instruct. The categories of third parties we may share personal information with are as follows:

Data Analytics Services
We also may need to share your personal information in business transfer situations. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

HOW DO WE HANDLE YOUR SOCIAL LOGINS?

Our Services allow users to register and log in using third-party social media account details. We receive profile information from providers, including name, email, friends list, and profile picture. This information is used for specific purposes and is not controlled by the provider. We recommend reviewing their privacy notice to understand their collection, use, and sharing of personal information and setting privacy preferences.

HOW LONG DO WE KEEP YOUR INFORMATION?

We will only retain your personal information for the purposes outlined in this privacy notice, unless legally required. We will not keep your information for more than six months after account termination. If no legitimate business needs processing, we will either delete or anonymize your information.

HOW DO WE KEEP YOUR INFORMATION SAFE?

We have implemented security measures to protect personal information, but cannot guarantee 100% security. Electronic transmission over the Internet or storage technology is at your own risk. Accessing our Services is at your own risk, and you should only use them within a secure environment.

WHAT ARE YOUR PRIVACY RIGHTS?

Withdrawing your consent: If we are relying on your consent to process your personal information, which may be express and/or implied consent depending on the applicable law, you have the right to withdraw your consent at any time. You can withdraw your consent at any time by contacting us by using the contact details provided in the section ‘HOW CAN YOU CONTACT US ABOUT THIS NOTICE?’ below.

However, please note that this will not affect the lawfulness of the processing before its withdrawal nor, when applicable law allows, will it affect the processing of your personal information conducted in reliance on lawful processing grounds other than consent.

Opting out of marketing and promotional communications: You can unsubscribe from our marketing and promotional communications by clicking the unsubscribe link in emails or contacting us. However, we may still communicate with you for account administration, service requests, or non-marketing purposes.

Account Information: If you would at any time like to review or change the information in your account or terminate your account, you can log in to your account settings and update your user account.Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases. However, we may retain some information in our files to prevent fraud, troubleshoot problems, assist with any investigations, enforce our legal terms and/or comply with applicable legal requirements.

If you have questions or comments about your privacy rights, you may email us at contact-us@terrabless.com.

CONTROLS FOR DO-NOT-TRACK FEATURES

Most web browsers and some mobile apps have a Do-Not-Track (DNT) feature for privacy preferences. No uniform technology standard has been finalized for recognizing and implementing DNT signals. If a standard is adopted, we will inform you in a revised privacy notice.

DO WE MAKE UPDATES TO THIS NOTICE?

This privacy notice may be updated periodically, with an updated ‘Revised’ date. Changes may be communicated through prominent posting or direct notification, and it is recommended to be reviewed frequently for information protection.

HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?

Based on the applicable laws of your country, you may have the right to request access to the personal information we collect from you, change that information, or delete it. To request to review, update, or delete your personal information, please fill out and submit a data subject access request.

HOW CAN YOU CONTACT US ABOUT THIS NOTICE?

If you have questions or comments about this notice, you may email us at contact-us@terrabless.com .

PRIVACY POLICY

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